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Carrentals.co.uk Advises Drivers to Watch for 'Unfair Wear & Tear' Charges When Renting a Car
The leading online rental car comparison website Carrentals.co.uk wants every traveller to remember to make a report of any 'wear and tear' of their rental to the car hire firm the moment it is noticed.
September 12, 2011 /24-7PressRelease/ -- The leading online rental car comparison website Carrentals.co.uk wants every traveller to remember to make a report of any 'wear and tear' of their rental to the car hire firm the moment it is noticed. Carrentals.co.uk has received reports from customers who were charged for things like a damaged clutch - when often these problems are naturally occurring things and not the fault of that particular consumer.
The popular website advises travellers to pay close attention to any mechanical issues like weak brakes or a slipping clutch and tell the car hire office. The best way to prevent unnecessary charges is to report troubles ahead of time.
Gareth Robinson, Managing Director of Carrentals.co.uk, says: "Even though you check over the rental car before leaving the lot, some problems don't surface until you've been driving for a while. We suggest you pay attention to things like the clutch, the brakes and the oil level. If anything seems amiss contact the office right away and make an official report. This is the best protection you have against being unfairly charged for damage you didn't create."
Carrentals.co.uk Top Tips to Avoid 'Unfair Wear & Tear' Charges -
1) Do a complete inspection of your vehicle with a staff member before taking the car off the lot, writing down any damage or concerns no matter how small.
2) During the first few miles of driving check for any mechanical troubles with parts like the oil, brakes or clutch. If anything feels out of order return to the car hire agency right away and ask for a different vehicle.
3) Don't wait until you drop off the car to mention a mechanical problem. As you drive your vehicle around, keep an eye on the engine and contact your hire car office the moment a problem surfaces.
4) If you need to contact the car hire office for anything keep a record of the phone call or email as future reference in the case of a disputed damage charge.
5) Take the time to find the best possible insurance available for your rental car, and be sure it covers frequent issues like cracks in the windscreen or flat tyres.
Gareth adds: "No matter how much maintenance is performed on the fleet of rental cars, eventually wear and tear damages the clutch, brakes and other heavily used components. Naturally, the car hire company would prefer that you pay for these repairs and unless you stay on top of any minor trouble points the company may have legitimate reason to charge you. The best protection is to buy comprehensive insurance that includes everything you're likely to face while renting your car. Common issues like tyres and windscreens are typically excluded from basic insurance cover, so check carefully."
Carrentals.co.uk, the leading online car hire comparator, list the cheap car hire deals from dozens of leading rental firms such as Alamo, Auto Europe, Budget, Holiday Autos and Sixt, and has managed over 650,000 car hire transactions to date. They can arrange car hire in Portugal, including top travel locations like car hire in Faro, Spain, France and over 15,000 other worldwide locations. For more information visit www.carrentals.co.uk
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About Carrentals.co.uk
Carrentals.co.uk was launched in February 2003 and grew to become one of the UK's leading online car hire companies by 2006.
In 2007 the company re-launched its site to create the first major online price comparator in the travel industry. Using the latest technology the Carrentals.co.uk site now searches up to 50 different car hire websites, providing an impartial comparison of the best prices available in over 15,000 locations.
Websites searched include Alamo, Auto Europe, Budget, Ebookers, Hertz, Holiday Autos, Opodo, Sixt and Thrifty, with the Carrentals.co.uk site quickly comparing prices and allowing customers to refine their search by car type.
The Carrentals.co.uk site also features over 5,000 pages of travel information in a mini-guide format.
In 2008 Carrentals.co.uk was voted Best Car Hire Website in the Travolution Awards, and in 2010 it was Highly Commended in the Best Meta-search/Price Comparison category. To book or for further information visit www.carrentals.co.uk
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